TRAVEL AGENCY OPERATIONS

FULLY SOLVED BOOK LASY 5 YEARS PAPERS SOLVED PLUS GUESS

TRAVEL AGENCY OPERATIONS
SYLLABUS
UNIT I
Travel Agent: Formation – Role and Responsibilities – Travel Agents Body in India – TAAI – Travel Agent and
the Airline – Commercial Aviation – Air Taxi Operations – Private Operation – Airport Handling Functions of
IATA-ICAO – Aims and Objectives. IATA Geography and Global Indicators
UNIT II
Tour Operators: Role and Responsibilities – Planning Tours and Preparation of Tour Brochures – Operating
Conditions for Tour packages and Legal position in case of non compliance and other reasons – Pricing of Tour
packages
UNIT III
Airline Operational Management: Domestic – International Departure Formalities – Security Check – In
Hand Baggage Screening – Personal Frisking – Boarding the Plane, Ground Announcements – Handling of
Delayed Flight
UNIT IV
Tourism Management: Domestic and International Tourism – Discover India – Government Regulations on
Tourism Management – Exploring new Destinations – Foreign Currency Earner – Disruptive Flights – Ramp
Handling & Ramp Safety – Procedure
UNIT V
Aviation Industries Terminologies: OAG – Pooling of baggage and Allowances – Weight and piece concept –
Legal liability for Passengers and Baggage – Checked and Unchecked International travel documentation –
Passports – Visas – Health documentation – Airline Tickets Airlines Terminal Management