SOFT SKILLS FOR BUSINESS
SOFT SKILLS FOR BUSINESS SOLVED PAPERS AND GUESS
Product Details: SOFT SKILLS FOR BUSINESS
Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM
Publisher: MEHTA SOLUTIONS
Edition Description: 2018-19
RATING OF BOOK: EXCELLENT
ABOUT THE BOOK
FROM THE PUBLISHER
If you find yourself getting fed up and frustrated with other BANGALORE UNIVERSITY book solutions now mehta solutions brings top solutions for BANGALORE UNIVERSITY SOFT SKILLS FOR BUSINESS
REPORT book contains previous year solved papers plus faculty important questions and answers specially for BANGALORE UNIVERSITY .questions and answers are specially design specially for BANGALORE UNIVERSITY students .
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- Case studies solved
- New addition fully solved
- last 5 years solved papers with current year plus guess
FULLY SOLVED BOOK LASY 5 YEARS PAPERS SOLVED PLUS GUESS
3.2 SOFT SKILLS FOR BUSINESS
The objective is to develop both oral and written communication skills relating to organizational and
Unit 1: ELEMENTS OF COMMUNICATION 14Hrs
Meaning, Importance, Objectives & Principles of Communication, , Process, impediments of effective
communication, Strategies for effective communication. Types and forms of communication
Nonverbal Communication- Body Language, Gestures, Postures, Facial Expressions, Dress codes, The
Cross Cultural Dimensions of Business Communication, Listening & Speaking, Techniques of Eliciting
Response, Probing Questions, Observation, Business and social etiquette.
Unit 2: PUBLIC SPEAKING 10 Hrs
Importance of Public Speaking and Speech Composition - Principles of Effective Speaking& Presentations.
Technical speeches & Non-technical presentations. Speech for introduction of a speaker - Speech for vote
of thanks -Occasional speech - Theme speech. Moderating programs - Use of Technology
Unit 3: INTERVIEW TECHNIQUES 08 Hrs
Importance of Interviews, Art of conducting and giving interviews, Placement interviews - discipline
interviews - Appraisal interviews – Exit interviews.
Unit 4: MEETINGS 08Hrs
Importance of Meetings -Opening and Closing Meetings - Participating and Conducting Group discussions.
Brain Storming, e– Meetings, preparing agenda and minutes of the meeting
Unit 5: BUSINESS COMMUNICATION 16Hrs
Business Letters: Inquiries, Circulars, Quotations, Orders, Acknowledgments Executions, Complaints,
Claims &Adjustments, Collection letter, Banking correspondence, Agency correspondence, Bad news and
persuading letters, Sales letters, Job application letters - Bio-data, Covering Letter, Interview Letters, Letter
of Reference. Memos, Minutes, Circulars &Notices.
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