TOTAL QUALITY MANAGEMENT SOLVED NOTES EBOOK CHAPTERWISE
TOTAL QUALITY MANAGEMENT SOLVED NOTES EBOOK CHAPTERWISE
Product Details: MATERIALS MANAGEMENT SOLVED NOTES EBOOK CHAPTERWISE
Format: EBOOK DOWNLOAD IN FEW HOURS
Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM
Edition Description: 2018-19
Pages : 220+
RATING OF EBOOK: EXCELLENT DOWNLOAD IN FEW HOURS
- DOWNLOAD EBOOK WITH NOTES CHAPER WISE
PREVIEW OF CHAPTERS SYLLABUS
TOTAL QUALITY MANAGEMENT
Description
1. TQM Framework, Historical Review, Gurus of TQM, Obstacles and Benefits of TQM.
2. Leadership for TQM, 7 Habits, The Deming Philosophy, Quality Council, Core Values.
3. Customer Satisfaction, Perception of Quality, Service Quality, Customer Retention.
4. Employee Involvement, Surveys, Empowerment, Suggestion System, Performance Appraisal.
5. Continuous Process Improvement, Improvement Strategies, PDSA Cycle, Kaizen, Re-Engineering, Six Sigma.
6. Benchmarking (Bench Marking Reason, Process, Current Performance and Studying Other Issues).
7. Quality Management Systems, Benefits of ISO Registration, ISO 9000 Series of Registration, ISO 9001
Requirements, Documentation, Registration, Management Systems, ISO 14000 Series Standards.
8. Quality Function Deployment, The QFD Framework, QFD Team, House of Quality.
9. Failure Mode and Effect Analysis, Total Productive Maintenance.
10. Statistical Process Control, Experimental Design.
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