MS-96 : TOTAL QUALITY MANAGEMENT
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MS-96 : TOTAL QUALITY MANAGEMENT SOLVED PAPERS AND GUESS
Product Details: IGNOU University MS-96 : TOTAL QUALITY MANAGEMENT
Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM
Publisher: MEHTA SOLUTIONS
Edition Description: 2021-22
RATING OF BOOK: EXCELLENT
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FROM THE PUBLISHER
If you find yourself getting fed up and frustrated with other ignou University book solutions now mehta solutions brings top solutions for IGNOU MS-96 : TOTAL QUALITY MANAGEMENT SERVICES book contains previous year solved papers plus faculty important questions and answers specially for ignou University .questions and answers are specially design specially for ignou University students .
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MANAGEMENT PROGRAMME
MS-96
Term-End Examination
December, 2021
MS-96 : TOTAL QUALITY MANAGEMENT
Time : 3 hours Maximum Marks : 100
(Weigh Cage 70%)
Note : (i) There are two Sections : Section A and Section B
(ii) Attempt any three questions from Section A, which
carries 20 marks each.
(iii) Section B is compulsory and carries 40 marks.
SECTION - A
1. List and explain the stumbling blocks a TQM manager faces to implement TQM in an effective manner.
2. What do you understand by a Quality Business Plan ? Discuss in brief each element of a Quality Business Plan.3. Explain the "Strategic Planning Process" in Quality Management.
4. Write notes on :(a) The Air (Prevention and Control of Pollution) Act, 1981.
(b) The Environment (Protection) Act, 1986.
5. Discuss in detail the quality system auditor.
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