MBA 206 BUSINESS COMMUNICATION
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MBA 206 BUSINESS COMMUNICATION SOLVED PAPERS AND GUESS
Product Details: MBA 206 BUSINESS COMMUNICATION
Format: BOOK
Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM
Publisher: MEHTA SOLUTIONS
Edition Description: 2021-22
RATING OF BOOK: EXCELLENT
ABOUT THE BOOK
FROM THE PUBLISHER
If you find yourself getting fed up and frustrated with other Ignou University book solutions now mehta solutions brings top solutions for IGNOU University rewari MBA 206 BUSINESS COMMUNICATION book contains previous year solved papers plus faculty important questions and answers specially for ignou University .questions and answers are specially design specially for ignou University REWARI students .
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FULLY SOLVED BOOK LASY 5 YEARS PAPERS SOLVED PLUS GUESS
BUSINESS COMMUNICATION
Paper Code: MBA 206
External Marks: 80
Internal Marks: 20
Time: 3 hrs.
Instructions for External Examiner: The question paper shall be divided in two sections. Section ‘A’ shall
comprise of eight short answer type questions from whole of the syllabus carrying two marks each, which shall be compulsory. Answer to each question should not exceed 50 words normally. Section ‘B’ shall comprise 8 questions (2 questions from each unit). The students will be required to attempt four questions selecting one question from each unit. All questions will carry equal marks
Unit-I
Communication; meaning, objectives and role, myths and realities of communication, process of communication, level and types of communication, barriers to communication; Overcoming Communication Barriers, principles of effective communication ; Business communication- role , importance and types of business communication, Ethics in communication
Unit-II
Verbal communication: Oral Communication, Skills and effectiveness, noise, listening – listening process, types of listening, deterrents to listening process, essentials of good listening; spoken communication; telephonic
communication, oral presentation , planning presentation, delivering presentation; Assertiveness –indicators of
assertive behaviour
Unit-III
Written communication ; Techniques of business writing – Business correspondence – Report writing , business
letter format, style of letter arrangement, types of letters, telex manages, facsimiles, Memos & agenda – Circulars & notices –Business proposals & report writing ,minutes; orders & replying to them, sales letters, Job applications & resume writing electronic mail; diary writing
Unit-IV
Non-verbal communication, body language, kinetics, proxemics, Para-language, gestures, handshakes, gazes, smiles, hand movements, voice modulations, Group Discussion & Interviews, Meetings, business etiquettes: business dining, business manners of people of different cultures; Visual communication - use of AVAs, Technology and communication - Communicating digitally - Fax, Electronic mail, Video conferencing.
Case discussion is compulsory at the end of every unit.
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